Based on a quick study of letters, emails and phone calls here are the 10 most commonly asked questions by clients. Feel free to use the search tool to find more specific information. Use simple keywords (e.g.,"IRA") not sentences (e.g., "How do I borrow funds from my IRA") for best resutlts.
Top 10 Most Frequently Asked Questions:
  1. How do I install the thinkDesktop software?
  2. The software is very slow, freezes, or crashes after I have been running it for a while. How do I fix this?
  3. Which IRA is better for me?
  4. What is a firewall and can I use the thinkorswim software if I am behind one?
  5. Can I transfer securities from another brokerage firm to fund my thinkorswim account?
  6. Can I have a joint account in an IRA?
  7. I am getting an error message about java or an incompatibility message shortly after I start the TOS program. How do I fix this?
  8. What are the requirements to open a U.S. Citizen Roth IRA account?
  9. The auto update progress bar stops moving or I am getting a general connectivity error. Why can't I login?

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