Forgot your password?

To reset your password please enter the username and email address associated with that username. We will email instructions on resetting your password.

If you no longer have access to the email address on file or do not receive the instructions please contact our U.S. Trade Desk at 1-866-839-1100 ext. 209229.

Forgot your username?

You must contact our technical support department at 1-866-839-1100 ext. 209229 to verify your identity. You cannot retrieve your username online.


Are you an investools customer having trouble logging in? Your investools username and password cannot be used to log into thinkorswim's website or web based trading platform. You must register at thinkorswim to acquire a thinkorswim username and password first. Once you have a thinkorswim username and password you can link your investools account to your thinkorswim account. Please contact thinkorswim's account department via telephone (1-866-839-1100 ext. 3260) or email if you are interested in linking your two accounts.

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